About Burbank Water and Power
Burbank Water and Power provide water and electric services to the customers of Burbank, California. They serve over 40,000 customers within Burbank. They supply electricity and water to businesses within the area. They use the smart meter, which is used to read from the main office instead of in person.
How to Pay Burbank Water and Power Bill
Burbank Water and Power offer several payment options to pay the utility bill. You can make your payment, by following these methods below:
Burbank Water and Power Bill Payment by Online Method:
- Through the online payment method is very easy to make the payment. To make the payment you must register for the Burbank Water and Power online account. If you already completed your registration process, you need to follow these instructions as mentioned below:
- You have to go to this link my.burbankwaterandpower.com
- Then, on the provided field, input your username and password.
- Tick the box, to save your username on your device.
- After that, clicking on the Sign In option, follow the steps further to make your payment.
Make One-Time Payment for Burbank Water and Power Bill:
- You can make a one-time payment for the Burbank Water and Power bill. You will require your account number and phone to make payment. TO make the payment, follow these steps:
- You have to visit this link my.burbankwaterandpower.com
- Then, from the top menu, simply select the Pay Bill option.
- Simply input the utility account number and phone number on the respected fields.
- Then, simply clicking on the Next button, to proceed further.
Pay Burbank Water and Power Bill by Phone:
Burbank Water and Power allow the customers to pay the utility bill over the phone. You can make the payment right from your financial institute or from your bank account. You need to dial (818) 238-3700 from your phone. If you know the balance and want to make a direct payment, then call at (818) 237-9108. For making a payment over the phone, you will be charged $2.99.
Burbank Water and Power Bill Payment by Automatic Payment:
- Automatic Payment allows the customers to pay your bill automatically from your checking account, debit card, or credit card. So, this way you will never miss a bill payment with Burbank Water and Power. To use this service, you have to set up an automatic payment. To set your automatic payment, you have to follow these steps:
- Visit this link my.burbankwaterandpower.com
- Provide your username and password to the respected fields.
- After that, you need to select the Sign In option.
- Then, look for the automatic payment set up to pay the bill.
Pay Burbank Water and Power Bill by Mail:
- Pay your Burbank Water and Power bill through the traditional mail method. Send your money order or personal check by mail to Burbank Water and Power. The main payment method is slower than the other payment methods. Before sending the mail, make sure to add your Burbank Water and Power account number on your check. You can send your payment stub to this address below:
Burbank Water and Power
P.O. Box 631
Burbank, CA 91503-0631
Pay Burbank Water and Power Bill by Drop Off:
- You can pay your Burbank Water and Power bill in person at any drop box locations. In order to find the nearest Burbank Water and Power drop box locations, follow these steps:
- You need to go to this link my.burbankwaterandpower.com
- Then, from the right corner of the page, select Drop Box Locations.
- It will show you the nearest Burbank Water and Power drop box locations.
- From there, you can pay your utility bill in cash.
How the Penalty Fees Work
- You have to pay several penalty fees with the Burbank Water and Power bill. These are the fees that you have to pay:
- Returned payment charge: If the case, your check is returned by the bank due to insufficient balance, you have to pay the returned payment fees.
- Late Payment Fee: If you can’t make the payment by the due date, you have to pay the late payment fees.
- Collection Fee: For the collection fees, you have to pay 20% of the total amount.
What to Do If You Can’t Pay the Bill
For any financial reason, if you cannot make the bill payment, contact your local agency to help. These are the following assistance program you will get:
HEAP: Contact at 1-818-891-4148.
BTAC: Contact at 1-818-848-2822.
Salvation Army: Contact at 1-818-845-7214.
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Burbank Water and Power Contact Info
In case, you need to contact Burbank Water and Power, then contact at:
Mail:
City of Burbank
Burbank Water and Power
P.O. Box 631
Burbank, CA 91503-0631
Phone:
(818) 238-3700
7:30 am to 5:00 pm, Monday through Friday, Excluding Holidays
Location:
Burbank Water and Power
164 W. Magnolia Blvd.
Burbank, CA 91502-1720
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