About PECO Energy Company
Philadelphia Electric Company or PECO is an electric utility company. In 1881, this company was formed and incorporated in 1929. Later in 2000, PECO merged with the Union Crop. And became a part of Exelon Corporation. The headquarter of this company is located in Philadelphia, Pennsylvania, United States. They serve over 1.6 million electric service consumers and more than 511,000 natural gas users throughout Pennsylvania.
How to Pay PECO Bill
PECO offers several payment methods to pay your utility bill. If you are a PECO utility customer, then follow any of these following payment options to make your bill payment:
Pay PECO Bill via Online Method:
- You can make payment for your PECO bill through the online payment method. To make the payment, you need to register your online account first. Once you created the account, follow these steps:
- You need to visit this link peco.com
- On the right side of the homepage, you will get the login section.
- Then, on the provided field, input the email and password.
- You can save your email on your device by checking the Remember Email option.
- After providing your log-in details, simply select the Sign In option.
- Then, follow the steps further to make your utility bill payment.
Pay PECO Bill as a Guest Online:
- Also, you can make your utility bill payment as a guest. You don’t have to log in to register for the PECO account. You will require your phone number and account number to make payment. And you can also use your SSN/TIN instead of the PECO account number. Just need to follow these simple steps to make your bill payment:
- You need to visit the homepage of PECO by clicking on this link peco.com
PECO App
- Then, under the My Account option, select the Payment Options.
- Then, you have to select the Pay as a Guest Online option.
- Provide your phone number and account number or last digits of SSN/TIN.
- After providing all the required details, simply select the Continue button.
- Then, follow the steps further to make your utility bill payment.
Pay PECO Bill by Automatic Payment:
- Make the payment automatically from your checking or savings account. Still, you will receive the billing statement which shows the usage. You don’t have to worry about the bill payment each month. To sign up for the automatic payment, follow these steps:
- You need to go to this link peco.com
- There, you will see the sign-in section on the right side of the page.
- You have to provide your email and password to the respected fields.
- After providing your log in details, select the Sign In option.
- Then, follow the further steps to set up your automatic payment.
Pay PECO Bill by Mail:
- You can choose to pay your PECO bill through traditional mail. Also, you can send your money order or personal check by mail. And you must have to include your account number on your check. Making payment through the mail will take a few days to proceed. You have to send your payment stub to this address below:
PECO
P.O. Box 37629
Philadelphia, PA 19101
Pay PECO Bill by Phone:
- PECO allows its consumers to pay the bill by phone. You can pay your bill over the automated phone service. You can choose to pay using your checking account, credit, or debit card. To make the payment, you need to dial 1-877-432-9384. After calling on this number, you just need to follow the on-call instructions to make your bill payment.
Pay PECO Bill at Payment Locations:
- You can also make your bill payment in person at the nearest PECO walk-in payment locations. Make payment in form of cash, check, or credit card. In order to find your nearest PECO walk-in payment locations, follow these steps:
- Simply visit the PECO website at peco.com
- Then, under the My Account option, select the Find a Payment Locations.
- Then, you need to provide your zip code on the provided field.
- It will show you your nearest PECO payment locations.
How the Penalty Fees Work
- You will be charged several services and penalty fees by the PECO. These are the following fees that you have to pay:
- Returned Check Fee: If your payment check is returned by the financial institution due to insufficient balance, you have to pay the returned check fee. For the returned check fees, you will be charged $30.
- Late Payment Fee: If you cannot make your utility bill payment by the due date, you have to pay the late payment fees. The payment amount is not disclosed by the PECO.
Things to Do If You Can’t Pay the Bill
- If you are having any trouble making your utility bill payment, you should contact the customer service department. You will get these following assistance program:
- CAP Rate: If you are a low-income customer, then you will get a discount on your electric utility bill.
- LIHEAP: This federal funding program is available for low-income customers.
- MEAF: Low-income customers can apply for this program.
- CARES: If you are having a temporary financial problem, you can apply for this program.
- Payment Plan: You can divide your bill into a more manageable payment.
Read More : Hawaiian Electric Bill Payment Guide
PECO Contact Info
In case, you need to contact the PECO customer service department, then contact at:
Phone: 1-800-494-4000
Available Hours:
Mon to Fri: 7 a.m. to 7 p.m.
In-Person:
PECO Customer Solution Center
8:30 a.m. to 5 p.m.
2301 Market St.
Philadelphia, PA 19103
Mail:
PECO Customer Solution Center,
2301 Market Street,
Philadelphia, PA 19103
Reference Link