About Portland General Electric
PGE or Portland General Electric is the utility service provider of Portland. This public utility service company is based in Portland, Oregon, United States. They provide electricity to the people of Clackamas, Yamhill, Multnomah, Marion, Washington, and Polk counties. This utility service company was formed in 1888. They do not provide electric services all over Portland.
How to Pay Portland General Electric Bill
You will get several payment options to pay your Portland General Electric bill. To learn more about these payment options, simply follow these instructions:
Pay Portland General Electric Bill via Online Method:
- The online payment method is fastest than the other payment method. If you are a new user, then you must have to register for the account. If you already completed the registration process, then you need to follow these instructions below:
- You need to visit this link new.portlandgeneral.com
- Then, you have to click on the Sign In option at the top of the page.
- Then, on the provided field, input the email and password.
- After providing your log in details, simply select the Sign In option.
- Then, follow the steps further to make your utility bill payment.
Pay Portland General Electric Bill by Guest Pay:
- You can also make your utility bill payment as a guest. You don’t have to log in or register for the PGE account. You will require your phone number and account number to make payment. You just need to follow these simple steps to make your bill payment:
- You need to click on this link new.portlandgeneral.com
- Then, you have to provide your zip code for the service location.
- Then, you can enter your phone number or account number.
- After providing all the details, you need to select the Next button.
- Then, follow the steps further to make your utility bill payment.
Pay Portland General Electric Bill by PGE App:
You can choose to pay your utility bill through PGE mobile app. The PGE mobile app is available for both Android and iOS devices. Through the mobile app, you can easily access your utility account. For the Android device, you will get the app, from the Google Play Store. The iOS users will get the application from the Apps Store. After downloading the mobile application, you have to log in to your Portland General Electric account.
Pay Portland General Electric Bill by Phone:
Pay your Portland General Electric bill using the automated phone system. You can choose to pay your utility hill through an automated phone system. While making a payment, you will require your account number and banking details. To make your bill payment, you have to dial 503-228-6322 (Portland) or 800-542-8818 (elsewhere). After calling on this number, simply follow the automated call instructions to make your payment.
Pay Portland General Electric Bill by Mail:
- You can send your payment check or money order by mail. You have to send your payment stub to Portland General Electric. As the mail payment option takes time to process, so send your payment stub before the due date. You can send your payment stub to this address below:
PGE P.O. Box 4438 Portland, OR 97208
Pay Portland General Electric Bill at Western Union:
- You can pay your utility bill through the Western Union locations. You will require your PGE account number to make payment. In order to find your nearest Western Union locations, you have to follow these instructions:
- You need to visit this link locations.westernunion.com
- Then, provide your address, city, state, or zip code on the provided field.
- After providing your details, click on the Enter button.
- Then, follow the steps further to find out your nearest Western Union locations.
Pay Portland General Electric Bill at CheckFreePay:
You can pay your utility bill through CheckFreePay locations. For making the payment through CheckFreePay, you have to pay a convenience fee. To find out the nearest CheckFreePay locations, visit this link www.checkfreepay.com
Pay Portland General Electric Bill at AutoPay:
- You can also enroll in the AutoPay program. Which will automatically deduct your monthly bill from your bank account or credit card. Here you don’t have to remember the payment date each month. There will be no late payment or service instructions for non-payment. To enroll for the automatic payment, you have to follow these steps:
- You just need to visit this link new.portlandgeneral.com
- Then, you just have to select the Sign In option.
- Provide your email and password to the respected fields.
- After that, you need to select the Sign In option to access your PGE account.
- Once you logged in to your PGE account, set up your AutoPay program.
How the Penalty Fees Work
- PGE charges late payment fees, returned check fees, disconnection, and non-disconnection fees. You have to pay the following fees:
- Late Payment Fee: If you cannot make your utility bill payment by the due date, you have to pay late payment fees. For the late payment fees, you will be charged 1.7% of the past due amount.
- Returned Check Fee: If your payment check is returned by the banking institution due to an insufficient balance, you have to pay the returned check fees.
Things to Do If You Can’t Pay the Bill
- There are several payment assistance programs is available for customers who are having a hard time paying their bills. These are the following program you will get to pay your utility bill:
- Preferred Due Date: You can set up a payment date to make payment for your PGE so that you will know the exact date when your payment is due.
- Equal Pay: To level out the bills throughout the year, you can use the equal pay program.
- Time of Use: This allows customers to control their electric bills.
- LIHEAP: This payment assistance program is available only to low-income customers. If you are a qualified low-income customer, then you can apply for this program. For more information about the LIHEAP program, contact the customer service department.
Read More : Hawaiian Electric Bill Payment Guide
Portland General Electric Contact Info
If you have any questions about the Portland General Electric bill payment, contact the customer service department. The customer service department is available at:
Call at: 503-228-6322 or 800-542-8818
Available Hours: 7 a.m. to 7 p.m., Monday through Friday
Reference Link